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The most popular question current and potential Servstra customers
ask us are listed below. If you do not not see the answer to your
question listed below, contact
one of our Sales consultants.
About Servstra
 What
are your hours of operation?
How
can I contact Servstra?
How
long have you been in business?
Ordering & Billing
Do
you accept discounts for pre-payments?
What
payment methods do you accept?
Do
I get an invoice?
How
do I cancel my server?
How
long does it to setup my server?
When
will I be billed?
How
do I make changes to my account?
Can
I upgrade my server at anytime?
Is
there a money back guarantee?
Guarantees & Policies
Do
you offer a SLA?
Where
can I view your policies?
May
I host adult content?
May
I host IRC?
May
I use bit torrents?
Am
I allowed to resell your servers?
Network
Where
are you servers located?
Who
is your backbone provider?
How
much bandwidth is included with my server?
How
is bandwidth measured?
Do
I get to view my server's bandwidth graphs?
Do
you use Cogent?
Support
Are
your servers unmanaged or managed?
How
do I submit a ticket to Support?
How
many usable IP's do I get?
Which
Operating Systems do you support?
Which
control panels do you offer?
What
kind of security services do you offer?
Will
my server be backed up regularly?
Will
I have full, root access?
Is
my server monitored?
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